We offer convenient ways to connect to a Nicklaus Children’s Hospital provider and join a
Telehealth consult, whether using iOS, Android or the Web. When your appointment is created, you
will receive an email and/or SMS text message that includes the link to join your Telehealth
Nicklaus Children's Pediatric Virtual Care is a very simple and a seamless process for a Patient and a
Provider to connect over the Video call. This application uses Zoom to make calls. It is
required to have the Zoom application installed from the App/Play store to initiate the
via SMS/Mobile Device
1 - via SMS/Mobile Device
2 - Enter the patient's date of birth
4 - Please wait for Provider
5 - Click Wifi or Cellular Data to connect your audio
6 - Your Telehealth consult has begun
1 - Add future appointment to calendar:
2 - Click on the link in your email.
3 - Enter the patient's date of birth as MMDD.
4 - Confirm your appointment details
5 - If you have Zoom installed, click on Launch Meeting.
6 - Please wait for Provider
7 - You will be directed to the waiting room.
8 - Join with Computer Audio, or click on Phone Call and call in to the meeting.
9 - Your Telehealth consult has begun
10 - When finished, click on Leave and then click on Leave Meeting.